Fulfillment Policy
Future Forest Studio LLC provides end-to-end newsletter management services for professional services businesses. This policy outlines how we handle pricing, support, cancellations, refunds, and security compliance.
Pricing
All prices are in USD. Current pricing is listed on our pricing page. Pricing is confirmed in your service agreement prior to contract signing.
Customer Support
For all customer requests, please contact us at newsletters@futureforest.studio. We aim to respond to all inquiries within one business day.
You can also reach us by phone at 720-378-3270.
Cancellation
Clients operate under month-to-month contracts following an initial six-month term. To cancel, clients must provide 30 days' written notice via email to newsletters@futureforest.studio.
Service will continue through the end of the notice period. No further charges will be applied after the cancellation date.
Refunds
Future Forest provides refunds for over-payments or pre-payments after a cancellation request has been processed. Refund requests are reviewed on a case-by-case basis.
To request a refund, contact us at newsletters@futureforest.studio with your account details and the reason for your request.
Security Compliance
Future Forest complies with PCI standards for the handling of payment information. We do not store credit card or payment details on our servers. All payment processing is handled through secure, PCI-compliant third-party processors.
Privacy Policy
Future Forest Studio LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Data Collection
Personal information we collect
- Name
- Email address
- Phone number
- Billing address
- Payment details (processed securely via third-party processors)
Non-personal information we collect
- Browser type and version
- Operating system
- IP address
- Website activity logs and usage patterns
How We Use Your Data
We use the information we collect to:
- Deliver and improve our newsletter management services
- Process transactions and send related communications
- Respond to your inquiries and provide customer support
- Send service-related updates and information
- Analyze and improve our website and offerings
We will not use your information for purposes beyond those described above without your consent.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can configure your browser settings to reject cookies, though doing so may affect certain website functionality.
Third-Party Sharing
We do not sell your personal data. We may share your information with third-party service providers who assist in operating our website and delivering our services, under strict confidentiality agreements.
We may also disclose information when legally required or when necessary to protect our rights, property, or safety, or that of our clients or the public.
Children's Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete it promptly.
Contact Us
If you have questions about these policies or how we handle your data, please contact us:
- Email: newsletters@futureforest.studio
- Phone: 720-378-3270
- Address: 288 Clayton St, Suite 205, Denver, CO 80206